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Wednesday, 08 July, 2009, 12 : 00 PM [IST]

Accreditation of hospitals to boost Medical Tourism in India

Confederation of Indian Industry (CII) recently held a seminar on ‘Accreditation of Hospitals’ at India Habitat Centre (IHC) in the capital to create awareness about accreditation of hospitals among medical professionals in India, to thereby create a healthy India and brand the country as a Medical Tourism destination. At the seminar, Dr Ajit K Nagpal, Chairman, CII Healthcare Sub Committee on PPP and Chairman, Batra Hospital, New Delhi informed that CII will support hospitals which are in the accreditation process and for this CII will proceed ahead under the guidance of National Accreditation Board for Hospitals & Healthcare Providers (NABH) which is an accreditation body of hospitals in India. Currently, it has accredited about 29 hospitals in India.

The seminar emphasised on the need for certification in every aspect and procedures of hospitals such as cleaning, quality of staff, employee qualification, expertise and medical equipment et al and stressed that accreditation process should be voluntarily done and not mandatory. According to Nagpal, accreditation increases the standard of hospitals in India and supports them to provide world class treatment to patients which will gradually boost Medical Tourism in India. He added that that there are two types of patients coming to India under the Medical Tourism category. One are the self-pay patients who choose hospitals on their own and the second category of patients select hospitals through their agency or third party. For bringing both categories of patients, accreditation of hospitals is must as it symbolises branding of hospitals and also enhances hospital value and reliability.

Several doctors also shared their experience on accreditation process taking place in their respective hospitals in India. Few of them opined that accreditation process of hospitals should start from rural areas of India. Dr. R. S Uberoi, Chief Quality Officer, Indraprastha Apollo Hospitals did a presentation on certification process at his hospital i.e., beginning from qualification inspection including communication skills of newly appointed nurses and doctors, treatment assessment, cleaning et al. The group is certified by Joint Commission International (JCI) which is an accreditation body for hospitals. When asked about the hiking cost of medical treatment in India, an octogenarian doctor opined on the sidelines of the seminar, ‘Health for money and not money for health’. The statement was made by a famous physician in his era.

The seminar was attended by distinguished personalities in the hospital industry including Dr Gautam Sen, Chairman, Indian Chapter, The Royal College of Surgeons of Edinburgh; Dr P K Dave, Chairman, Advisory Board, Rockland Hospital; Jugdiep Singh, Managing Director, Satguru Partap Singh Apollo Hospitals and Dr Girdhar J. Gyani, CEO, National Accreditation Board for Hospitals & Healthcare Providers (NABH).
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