Royal Jordanian (RJ) has launched a feature, ‘Go Crown’ that allows passengers holding Economy Class tickets to place a bid to upgrade to Crown Class, stated a release. The new feature is based on an electronic bidding system used by several international carriers and developed by Plusgrade.
After the passenger purchases an Economy Class ticket, he/she receives an invitation to bid for the chance to upgrade on the email address he/she provided upon booking. If the passenger purchases the ticket through any channel, he/she can go to ‘Manage My Booking’ option on the RJ website, add their contact details and place their bid.
The bidding passengers submit an offer based on the amount they are willing to spend to upgrade (within a minimum and maximum offer value). If the passenger’s bid is successful, they will receive a notification between 24 and 72 hours prior to departure. If it is not awarded, travellers retain their original reservation.
Crown Class is RJ’s signature Business Class cabin offering passengers a wide range of added benefits and comfort including exclusive check-in areas, use of the Crown Lounge, as well as added comfort through wider seats and added leg room.