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Monday, 15 October, 2018, 17 : 00 PM [IST]

Nearly 61 % of Indians confident about firm data security during Business Travel: CWT Research

According to research commissioned by Carlson Wagonlit Travel (CWT), the global travel management company, nearly two-thirds (61%) of business travellers from India said they feel very confident about not compromising their employer’s data safety when travelling, compared with an average of 35% of business travellers globally. Travellers from the Americas are significantly more confident (46%) than those in the Asia Pacific (28%), or Europe (27%).

“These results show there is still a lot to do around educating travellers on how to look after their company’s data. For instance, connectivity in public spaces can put company data at risk,” said Andrew Jordan, CWT’s Executive Vice President & Chief Technology Officer. “Awareness and training are key to protecting against any possible security breaches.”

When travelling, the three situations in which respondents were most concerned about exposing company data were having their laptops or other mobile devices stolen or lost (29%), using public Wi-Fi (21%), and working on their laptop or other mobile devices (9%). These were followed by unintentional sharing of company documents (9%), accessing company emails (8%), opening a file or visiting a website they shouldn’t have (8%), and disposing of paper documents (6%).

To a large extent, the concerns of Indian business travellers mirrored the global findings. The top worry for Indians is having their laptops or other mobile devices stolen or lost (29%), followed by using public Wi-Fi (28%) and accessing company emails (12%).

These concerns are justified since 46% of business travellers globally – and 49% of road warriors from India – said they have been concerned about a security breach while online or trying to get online. And this was not the only issue: 44% of Indians admitted to downloading an unknown file from an unrecognized sender (vs. 37% of travellers globally) – and 49% said they have opened a phishing email (vs. 37% of travellers globally).



Fortunately, most business travellers said they took prompt action when they became aware of a security or data breach. Around a third (35%) of Indian respondents said they notified their company’s IT department or management upon identifying the breach (vs. 34% of travellers globally). A further 34% of Indian business travellers said they immediately shut down their device (vs. 37% of travellers globally). More than two-thirds (70%) of business travellers from India said they know how to report a phishing email appropriately – higher than the global average of 62%. “These percentages can surely improve dramatically with better training on data safety,” said Jordan.

 
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