Singapore Airlines (SIA) has announced substantial enhancement in free check-in baggage allowance on all its flights and those of its full-service subsidiary SilkAir, as per a PTI report. Check-in baggage allowances has been increased by ten kg for all classes of travel, an SIA statement said, adding that customers would be entitled to free baggage allowances of 50 kg in Suites and First Class, 40 kg in Business Class and 30 kg in Economy class.
The SIA move came in the backdrop of several global airlines, including some Indian carriers, slashing their free baggage allowance and imposing hefty charges for extra baggage in the recent past. “Increasing baggage allowances across all classes of travel is in response to feedback from our customers and reaffirms our commitment to constantly enhancing customer service,” Chin Yau Seng, Senior Vice President (Sales & Marketing), Singapore Airlines said in the statement.
For flights to and from the US where a per piece allowance applies, those travelling in Suites, First Class and Business Class would be entitled to check in two luggage pieces of up to 32 kg each, up from 23 kg previously, the SIA statement said.
It said frequent flyer members under its KrisFlyer Elite Gold and Star Alliance Gold would continue to enjoy an additional 20 kg of baggage allowance across all travel classes, or one extra piece of checked-in baggage when travelling to or from the US and Brazil. The elite PPS Club members would continue to be entitled to double the checked-in baggage allowance in their respective class of travel, the statement added.