As per a release, Trans India Holidays Group is now entering into the online travel space with its new venture BigBreaks, that specializes in personalizing customer tours to the last detail.
BigBreaks aims to fill the existing gaps and voids in the travel industry’s offerings and revolutionize the way, Indian travelers plan and book their tours.
BigBreaks will modify and tailor its packages to meet even the smallest desires of the travellers.
“Unlike others OTA’s (Online Travel Agencies), who are primarily technology companies selling travel, we are a travel company adopting the latest internet technologies to give our clients the advantages of lower costs, wider variety and the convenience of 24 x 7 bookings. Being a late entrant in the online space may mean that other OTAs already have a established presence in the field, but it also gives us a unique advantage of having a clear picture of what needs improvement in the industry. We have modeled our services to remove the problems existing in the industry including lack of flexibility in product offering, poor responses from Customer Service teams, slow and tedious refund processes etc. It is these important customer requirements that we seek to fulfill,” said, Kapil Goswamy, MD, BigBreaks.