Society of Travel Agents (SOTA) held its first monthly meeting in New Delhi where it announced office bearers of various chapters. At the meeting inaugurated by Retired Justice, J D Kapoor, Mahendra Sharma was appointed as Regional Director, Madhya Pradesh Chapter; Y Guglani (Managing Director, Joy Travels) as Regional Director, New Delhi Chapter; Arun Chowdhury, Regional Director-Rajasthan Chapter and R K Jain (MD, HITC Travels) as Secretary, New Delhi Chapter. Action plan for the year was announced by Sunil Kohli, General Secretary (Director Niros Travels) at the meeting. J N Behl, President (Managing Director, Indraprastha Travels) and Jogi S Chawla (MD, Elfin Travels), Treasurer participated in the meeting also with other Association members.
According to Behl, SOTA was formed recently on account of disputes among agents and agents and airlines. Kapoor in his speech said that consumers are most important and travel agents should try to satisfy consumers by providing appropriate services. He further extended legal assistance for travel agents for solving disputes among the travel agent fraternity, between agents and airlines etc. |