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Monthly customer communications around flight bookings up 300%: Verint Research

Airlines saw an increase of 300 per cent in monthly conversations around flight bookings, at a time when global passenger numbers have been trending around one-fifth of 2019 levels, according to research conducted by Verint, the customer engagement company. Airline flight volumes are down, but airline customer communication is at an all-time high due to […]Continue Reading

SpiceJet systems face ransomware attack, morning flight departures affected

In a statement issued on today morning, SpiceJet said its systems faced an “attempted ransomware attack” on Tuesday night, which impacted and slowed down flight departures on Wednesday morning. The problem has been solved and flights began operating normally by 8.30 am on Wednesday, the airline said. “Certain SpiceJet systems faced an attempted ransomware Continue Reading

Punjab CM seeks more direct international flights from Mohali Airport

Punjab Chief Minister Bhagwant Mann has directed the State Civil Aviation Department to immediately tie up with the Union Ministry of Civil Aviation and Airports Authority of India for starting direct international flights from Mohali International Airport, especially to Canada, the US and the UK. At present, only two international flights are operational from Mohali […]Continue Reading

BIZZO launches GoMahabaleshwar Microsite to empower local travel & tourism businesses

Bizzo, a Covid-born tech start-up launched to empower small and independent service businesses across the country, has unveiled its very first microsite – GoMahabaleshwar. Designed especially for business owners in Mahabaleshwar’s travel-tourism and hospitality value chain, GoMahabaleshwar is a one-of-its-kind initiative that will bring together all kinds of Continue Reading
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