Priority Pass Announces Global Partnership with CarTrawler to Drive Frictionless Travel Experience

Collinson’s Priority Pass has launched a global partnership with CarTrawler – the global B2B provider of technology solutions for the travel industry – offering members access to CarTrawler services through the Priority Pass app. The partnership represents a push towards creating a seamless travel experience for Members, by going beyond the airport to enhance the overall customer journey.

With 56,000 locations around the world, CarTrawler leverages a network of over 2,200 car rental and mobility providers to ensure optimal availability and pricing – allowing for travellers to choose from a range of add-on transport options that best suit their needs, budget and schedule. The service will be available globally to all Priority Pass Members in 42 different languages and includes car rental as well as a variety of airport transfer options including shuttle and on-demand ride-hailing.

The new global partnership gives Priority Pass Members the added value of a streamlined travel experience which enables them to effortlessly book ground-based transport, and is accessible within each market that Priority Pass has a presence. Members across Asia-Pacific including Hong Kong, Mainland China, Singapore, Australia and India can gain access to competitive rates from multiple car rental and mobility providers such as Avis, Hertz, Europcar and Enterprise. Members can also simply use any valid payment card to hire their vehicle or pay for their transfer.

“Collinson is dedicated to continually innovating our range of premium travel experiences, to meet the rapidly changing needs of today’s traveller. More specifically our customers are looking for enhanced, digitally enabled, end-to-end customer experiences. This partnership with CarTrawler directly responds to that need, providing a market-leading benefit, beyond the airport, delivered directly into their hands via our Priority Pass app,” said Christopher Evans, Joint CEO at Collinson.

CarTrawler CCO Aileen McCormack commented: “CarTrawler’s purpose is driving successful partnerships, so we are excited to partner with Priority Pass on this seamless customer proposition for their Members. Not only does it provide the broadest choice and breadth of car rental and mobility options to Priority Pass’s Members around the world, it also enables us to use our world class technology to curate a best-in-class traveller journey which eliminates the stress and worry concerns which travellers are facing today. As the travel industry looks to recover from the global pandemic, a partnership like this is important to help get the industry back to where it needs to be.”

Today’s partnership announcement is yet another example of how Priority Pass is preparing for the safe return to travel and improving customer journeys – by creating relevant, personalised and premium end-to-end experiences. It follows on from this week’s news in Asia-Pacific of Priority Pass partnering with Thai Airways to provide premium domestic lounge access in Thailand.

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