Air India deploys AI virtual assistant ‘Maharaja’; answers 6,000 queries per day in 4 languages
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TBM Staff - Mumbai
- Monday, 4 December 2023, 4:30 PM
- 32
Air India has become the world’s first airline to have successfully deployed a Generative AI virtual agent, called ‘Maharaja’, powered by Azure OpenAI service. It has successfully answered over half a million customer queries since
